When most people think about cyberattacks, they picture hackers and sophisticated tools designed to break into systems. But some of the biggest attacks in recent years reportedly started with something much simpler: a phone call. The attacks affecting M&S and Co-op are believed to have involved staff being targeted over the phone. Similar tactics have also been linked to incidents involving Google, Cisco and Charter Communications. That's because cybercriminals know that brea

Most security awareness training does help. It raises awareness and it gives people a basic understanding of common threats. But in most businesses, it still doesn’t really do the one thing that matters most: change behaviour. And it’s usually not because the content is wrong. It’s because it’s too generic. People are busy. They’ve got full inboxes, deadlines, meetings, and constant distractions. So when training feels disconnected from their actual day-to-day work, it’s easy